What is the minimum number of attempts VA must make to obtain private medical records?

The minimum number of attempts the VA must make to obtain private medical records is two attempts. This requirement is in place to ensure that the VA makes a reasonable effort to secure necessary documentation that may be critical for a veteran's claim or appeal.

By mandating two attempts, the process acknowledges the possibility of various reasons why the first request may not yield results—such as issues related to communication or the possibility that the healthcare provider has not processed the request promptly. The two-attempt policy not only emphasizes the VA's commitment to thoroughness but also helps protect veterans' rights by ensuring that efforts are made to gather all relevant evidence needed to support their medical and disability claims. This approach aligns with the VA's overall mission to serve veterans effectively and comprehensively.