What document provides procedural guidance for the Veterans Benefits Administration?

The Manual (M21-1) is the procedural guidance document specifically designed for the Veterans Benefits Administration (VBA). This comprehensive manual outlines the processes and procedures that VBA staff must follow when adjudicating veteran benefit claims and providing services. It includes detailed information on policy, entitlement, and general administrative processes, ensuring that all operations are consistent with veterans' laws and regulations.

The M21-1 serves as a crucial resource for employees who are involved in managing veterans' benefits, enabling them to apply standardized procedures and handle claims efficiently. Its structured approach helps maintain uniformity and compliance across the administration.

Other documents, such as the VRA Handbook, the Military Benefits Manual, and the Benefits Access Guide, may provide various resources or specific pieces of information relating to veterans' benefits or support. However, they do not serve the same comprehensive role in guiding procedural practices within the VBA as the M21-1 does. The M21-1 is central to VBA's mission and its operations, making it the correct choice for this question.