If a veteran has an inquiry about an appeal that has been certified to the BVA, what should they do?

When a veteran has an inquiry about an appeal that has been certified to the Board of Veterans' Appeals (BVA), calling the BVA in Washington, DC directly is the most effective action. This option allows the veteran to receive immediate, accurate information regarding the status of their appeal or any specific concerns they may have. BVA staff are trained to handle inquiries and can provide personalized assistance tailored to the veteran’s unique situation.

While contacting a local Veteran Service Officer (VSO), emailing the BVA office, or visiting the BVA website could also provide information, these methods may not offer the immediacy and direct engagement that a phone call does. A VSO can help, but they may not have the most up-to-date information specific to the BVA. Similarly, email communication could lead to delays in receiving a response, and while the website provides general information, it may not address individual cases or specific inquiries. Thus, calling the BVA directly is the most straightforward and effective way for veterans to get the information they need regarding their appeal.